CHICHA San Chen at Kallang Wave Mall brings Taiwan's premium tea culture to Singapore Sports Hub, representing a pioneering bubble tea brand that has elevated the craft of tea brewing since 1998. Founded with a mission to make high-quality freshly brewed teas accessible to discerning tea lovers, CHICHA San Chen combines traditional tea artistry with modern innovation, using their exclusively patented Teapresso machine to extract the finest flavors from premium tea leaves in every cup.
The menu features signature beverages that showcase the brand's commitment to excellence, including their renowned Dong Ding Oolong Fresh Milk Tea with its sweet, aromatic, and full-bodied flavor profile, and the popular Fresh Milk with Brown Sugar Bubble (熔岩黑糖波霸鲜奶) that delivers a light, refreshing taste with distinctive caramelized notes and perfectly chewy bubbles. Other highlights include OSMANTHUS OOLONG and DONG DING OOLONG teas crafted with fresh milk, each representing the perfect marriage of traditional tea culture with contemporary bubble tea innovation.
Located at #01-52 Kallang Wave Mall within Singapore Sports Hub, CHICHA San Chen provides a sophisticated tea experience that perfectly complements the active lifestyle of sports enthusiasts and mall visitors. The outlet offers convenient access to premium Taiwanese bubble tea culture while maintaining the brand's high standards for freshness and quality, with additional convenience through delivery platforms like Foodpanda and Deliveroo for those seeking to enjoy exceptional tea beverages throughout Singapore's premier sports and entertainment destination.
Enjoyed coming to this outlet even though on weekends, there's a long wait. They launched a new series of Taro drinks, my mum especially enjoyed the Taro tea series, 2nd time drinking it. Please see picture.
イザベル
this outlet seems overwhelmed especially when there’s events. ordered 2 drinks during yoasobi weekend and we waited for 50 MINUTES ✨ had to down the drink so fast because concert was starting.
order at your own risk :’)
ต้นอ้อ รีวิว
This place is very popular and always busy, but the queue usually moves quite quickly. The drinks taste great. However, today I came at a time when there was no staff at the front counter. Since I was paying with cash, I couldn’t place an order at the machine and had to wait a long time without anyone noticing me. All the staff seemed busy making drinks, and I didn’t want to interrupt them, so I just stood there waiting for quite a while until someone finally came to take my order.
I understand that it’s a busy shop, but I think it would be helpful if staff could occasionally check the front counter for waiting customers. It didn’t feel right to have to shout for attention. Having a bell or a button to call staff might help. I’m not sure if there’s one already that I just didn’t see, but I tried looking and couldn’t find any.
Overall, everything else is great—I just hope this issue can be improved.
Tushar Bhandari
Dear Chicha San Chen Team,
I am writing to share a deeply disappointing experience I had at one of your outlets in Singapore, Kallang Wave Mall recently, in the hope that it can be addressed appropriately. The timing of the incident was 2.50 pm on 31st July 2025. The name of the server is ELIM . I have attached the receipt and the name tag of server
As I approached the counter with my daughter, I noticed there was no one attending it, so I politely asked if anyone was available to take an order. Although there were several staff members busy preparing drinks, one lady eventually approached the counter. However, instead of a courteous greeting, I was met with an unwelcoming and abrupt “Yeah, what do you want?” She then asked me to “hurry up” in an impatient tone.
I placed an order for a fresh milk bubble tea with ice for my daughter. Shortly after, I realized I wanted to reduce the amount of ice and politely requested this adjustment. What happened next was quite shocking and unlike anything I’ve experienced in any F&B outlet.
The server handed me the drink with a spoon and told me, “You can take out the ice yourself — it’s not in my SOP.” Not only was this dismissive and unprofessional, but it also caused unnecessary inconvenience and mess. As a customer, I did not expect to be asked to manually remove the ice from a drink I just purchased, simply because the team was unwilling to make a small change.
I fully understand that there may be operational procedures in place, but there is a basic standard of courtesy and customer care that must be upheld, especially in a family-friendly setting like yours.
This experience has left both my daughter and me frustrated and disappointed. I hope this feedback is taken seriously, and that your team can review internal service protocols and training to ensure that future interactions are handled with more care and professionalism.
Positive Reviews
C C
Love the design of the cards and the experience at this outlet is superb! Very quick service and super responsive
Celes K.
Was a big fan of their fresh milk black tea series. Now I'm in love with their Taro Milk Tea + Taro Bubble 50% sugar. There's orh nee in it and the Taro bubbles is very chewy. Everything goes so well and it's so perfect!!
Jody and Derrick
Very quick service and fast turnaround. Tea is one of the best I’ve ever had so far. Very authentic and high quality! I enjoy the rewards program a lot too!
Sandra Lai
Chole at this Kallang Wave Mall store is very friendly and helpful. She was good with her recommendation.
The taro milk tea with taro bubbles taste good. Quite similar to the one I had in Zhunan (Taiwan). I loved it so much that I have it daily while in Zhunan. Loving it, thanks
K Yeo
Greeted by friendly staff who patiently explained the combination of products. They also let you try or smell the tea leaves before deciding. We settle on hot black teas with oat milk. No jellies. 50% sugar (can be reduced to 25%). The teas are light and fragrant. They taste like they are from a tea house. Very nice. The cassia black tea has a slight herbal or Chai tea taste, too. Any milk will probably mask the tea, but it balances out the effects of the tea on my stomach, so I took it with milk. Quality is worth the price.
Seating is limited in the cafe, so be prepared to stand or take away.
Zikry Suhaimi (Sickery)
Even though there’s a crowd queuing due to the Singapore vs Thailand game, they managed to promptly take our orders and finish it in all less than 5 minutes. Amazing and fast.
樱木花
Notice a nice Taiwanese bubble tea outlet. 2nd time trying out this brand. Different outlet. Each cup is individually brewed. Ordered from the kiosk next to the ordering counter.
Choice of tea is pretty nice and a big fan of oolong and green tea. Smooth and fragrant as I ordered the mountainous blend. Zero sugar with pearls. As the pearls came sweet, the concoction is great.
Service is fast and the packaging is unique. Less plastic and you can actually save the flax string for other purposes.
This outlet is spacious and bright.
AmberOnEarth
My fav place to go for tea! Their pearls are awesome.
Gary Ng
Was there ytd, super long queue but staff still worked hard and delivered.
Loh PeiYu (Meryl)
Very friendly staff. Nice store ambience! Super love their drinks!
michael lin
Best bubble tea I’ve had. Really can taste the quality of the tea, and the tea is the star, rather than all the other flavouring of many other bubble ‘tea’ places. Long wait. But worth it for the quality IMHO.
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Our Menu
Menu Images
Menu Highlights
Beverages
FRESH MILK W BROWN SUGA
5.80
Menu Highlights
Fresh Taro Series
OAT MILK WITH TARO
$8.30
+ Taro Bubble NEW 奶 (Nutri-Grade C)
FRESH MILK WITH TARO
$7.30
+ Taro Bubble (Nutri-Grade C)
TARO MILK TEA
$7.30
+ Bubble (Nutri-Grade C)
TARO MILK TEA
$7.30
+ Taro Bubble (Nutri-Grade C)
Menu Highlights
Freshly Brewed Teas
GREEN TEA
$3.80
松针绿茶
OSMANTHUS OOLONG TEA
$3.80
水仙花
HIGH MOUNTAIN POUCHONG TEA
$3.80
玉露青茶
BLACK TEA
$3.80
风服红茶
DONG DING OOLONG TEA
$3.80
冻顶乌龙
CASSIA BLACK TEA
$3.80
决明子红乌龙
Mix/Juice Add-ons
HONEY
+$1.00
百花香蜜
LEMON JUICE
+$1.00
青柠原汁
MANGO
+$1.00
芒果果露
PASSION FRUIT
+$1.00
百香鲜果
CREAM
+$1.00
皇家厚奶
MOUSSE
+$1.00
奶盖慕思
FRESH MILK
+$1.00
香醇鲜奶
OAT MILK NEW
+$1.50
燕麦NEW奶
Toppings
BUBBLE
+$1.00
国王珍珠
GRASS JELLY
+$1.00
嫩仙草
COCONUT JELLY
+$1.00
热带椰果
KONJAC JELLY
+$1.00
纤玉果子
SAKURA KONJAC JELLY
+$1.00
樱花纤果
Popular Items
BUBBLE MILK TEA
$5.80
Black Tea + Cream + Bubble
SAKURA OAT MILK TEA
$7.30
Green Tea + Oat Milk + Sakura Konjac Jelly
CREAMY LEMON TART
$6.30
High Mountain Pouchong Tea + Lemon Juice + Mousse
FRESH MILK WITH BROWN SUGAR BUBBLE
$5.80
Bubble + Brown Sugar + Fresh Milk (Oat Milk +$1.00)
PASSION FRUIT ICED GREEN TEA
$5.80
Green Tea + Passion Fruit + Konjac Jelly
FRUIT TEA
$6.20
Black Tea + Pineapple + Passion Fruit + Lemon + Seasonal Fruits