Old Street Bak Kut Teh

Went to Kallang Wave to dinner sometime back. For dinner, ended up at Old Street Bak Kut The. We were early enough and the place wasn't crowded. Sat at a table quite close to the kitchen and near where they put the chili and cutlery. I decided to take a picture of their teapots. Then take some chili back to my table. We ordered hot and cold soya bean milk. The plastic cup for the cold drink had a chip. So we asked to change it. We had a portion of dough fritter. Then a lean pork soup, a mushroom soup and tau pok to go with rice. Forgot to take picture of the receipt.

I was disappointed with the experience. When the server served our food onto our table, a little roach crawled out (from the tray or food, not sure, too fast) onto our table. I said "yee", and the server quickly smack to kill it, and wiped it away. For this kind of situation, I expected the server to inform her Supervisor or manager about this incident. However, I believed she did not as nobody came out to show their concern to the customer to check if customers are fine or needed any assistance. I believed this should been trained to the staffs. I did not want to make a fuss on the spot but I hope that the management should look into this. It happened on 30 Mar, around 11+am, sports hub outlet. For the food, the quality dropped dramatically. Especially the dry bak guk teh which i always like in the past. It's no longer the same. It was dry and not umani anymore. The bak guk teh soup was not so tasty like before too. The minced pork noodle was very very oily. Sigh... not going back again anymore.

⭐️ 1.5 Stars / 5 Stars Disappointing Experience. Tough Meat & Confusing Payment Process Had high hopes for Old Street Bak Kut Teh, but unfortunately, it was a letdown. The meat was gamey and tough, making it hard to enjoy. The dry Bak Kut Teh was the biggest disappointment. The texture was so rough, it felt like I was chewing on tree bark. To make things worse, the you tiao was stale and old, lacking the usual crispiness or freshness. Service/ Ordering process was also rather confusing. We ordered from our seats, but was wondering why the food took a while to arrive. After waiting for 4-5 minutes, we were suddenly told to make payment at the counter, on then the food was served. It wasn’t clear to me whether we were supposed to pay first or after eating, which made the process of ordering from our seats via our phone unnecessary😅. Overall, the main issue I had was with the food quality. I personally think the issue was down to how the meat is cooked and chopped. The texture just doesn’t work well when eaten. I may be no food expert but unfortunately, it made the whole meal quite unpleasant.

Bak Kut Teh soup diluted.. braised preserve veg taste sour.. diluted barley almost no sugar served in cracked cup. Standard really dropped.

I ordered the you tiao and it was not crispy. After frying the you tiao, they just leave it in the open. Don’t know how many bacteria and dust on the you tiao, even one of the piece got black mould. The soup also was also watery and not peppery like other competitors. I rather pay more for better quality food. Additionally, while eating, the chef inside keeps staring at us.

Just order a pork rib soup with 2 rice. While one serving another asked us whether we paying by card and requested us to pay first. Never encounter this in a restaurant. The feeling is like we are unable to afford to pay after eating. Get very offended. Will never eat there again

Ordered the “Dragon” ribs which was the premium pork rib in the menu. There were 2 ribs per serving. It was quite tender and meaty. I liked the soup which was not too peppery. We also ordered the kidney. It was sliced quite thickly and my mother complained it was hard. Problem was if you cooked it too long, it’ll be hard. If you don’t cook it so long, it’s bloody. Perhaps they should slice it thinner so after blanching, we can take it out immediately and eat. The Mei chai (preserved vegetable) was stewed until soft. It was not salty despite cooking with black soya sauce. The small slices of pork belly added were tasty too. We loved the you tiao which was fresh and hot. Tasted heavenly when we dipped it into the soup. Service was ok, not friendly but efficient. Soup was topped up quickly upon request.

The staff are friendly. It's self-service, and you're free to take garlic and sauces from the bar. Not sure if the bak kut teh soup can be refilled, as no one approached our table even though we were the only customers in the restaurant around 3 pm. The Laksa Bak Kut Teh is worth a try, but we preferred the original version. The youtiao and knuckle were nice.