I had an incredible experience with Dr. Nicole! From the moment I walked into the clinic, I felt welcomed and at ease. The entire team was professional, friendly, and thorough, which made my experience even better.
Dr. Nicole took the time to assess my skin and explain the laser treatment process in detail. They addressed all my concerns with patience and made sure I was comfortable every step of the way. The procedure itself was efficient and surprisingly painless, and Dr. Nicole checked in with me multiple times to ensure I was doing well.
The results have been amazing, my skin is clearer, smoother, and more even-toned than ever. I appreciate the follow-up care and personalized advice Dr. Nicole provided for maintaining my skin post-treatment. I highly recommend Dr. Nicole to anyone considering facial laser treatments. Their expertise and genuine care for their patients truly set them apart!
Matthew Chua | Rev Ecodrive
5
My experience for subcision acne scar & Rejuran for my face.
DR Jolenda Ang is good & knowledgeable explaining to me in details.
while doing my face I don't really feel pain the results have been amazing I’ve seen a tremendous improvement, here once again I highly recommend it to everyone. Awesome lady Doctor.
Outstanding Dr Jolenda Ang
Ronald Lim
5
Was my lucky star that I chose this clinic to resolve my pigmentation problems. Their friendly staff and Dr Nicole put me in absolute relax mode and confidence of her knowledge & skills. No hard sell, and explanation of what will be done on each session are all clearly spelt out.. thanks for the wonderful experience. I strongly recommend their services!
Arta Pradana Suteja
5
I had an incredible experience at this aesthetics clinic! From the moment I walked in, the staff was warm, welcoming, and genuinely attentive.
Dr. Jolenda was especially OUTSTANDING—she patiently walked me through the entire process, explaining which lasers and skin boosters would be most suitable for me. Her expertise and attention to detail gave me complete confidence in my treatments!
The results have been amazing—I’ve seen a tremendous improvement here compared to other clinics I’ve tried. Despite being a busy clinic, the nurses (Yuki, Chloe, Yvonne) are attentive and genuinely care for each patient, making sure everyone feels comfortable and well taken care of.
Highly recommend this clinic!⭐️
Han Pei Shan
5
Doctor Jolenda and her team of nurses (Yvonne and Hui Hui) are really nice, professional and friendly. This is the most comfortable laser session I’ve ever been to. As I still have an ongoing package with another aesthetic clinic, they’re considerate of that and was understanding enough to let me finish my package first :) no hard sell at all!
Ms Chua
5
I have been doing pico and yellow lasers with Dr Nicole for about a year. My pigment spot and pores show the most improvements. The staff are nt pushy in sales and will check up with me on my skin condition .Dr Nicole is very honest in whether the laser is able to meet your expectations, unlike other clinics that overpromises you with their lasers. She will also makes an effort to remember her clients' past sessions and skin conditions and change the settings/lasers depending on your skintype. She also chitchats with her clients to gv a little distraction from the pain, and give tips/ recommend products on how to take care your face. Definitely not just a 5 min and a hi bye session. Recommended!
Serene Toh
5
Had my first session with Dr Nicole for pico and yellow laser. She explained very clearly what is these laser and what is expected during the treatment. Very pleased experience. Staffs are very friendly and no hard selling.
Amanda Ong Digital
5
Venus Aesthetics and Dr. Nicole are exceptional! I had an amazing experience with their services. Dr. Nicole's expertise and care made my visit truly pleasant. Highly recommend for anyone seeking top-notch aesthetic treatments!
Shannon L.
5
Dr Debra was very knowledgeable and was able to provide tailored advice for the treatments I required. She made the session very comfortable. This is the first clinic that didn’t hard-sell any packages to me! I signed a package with them and can’t wait to see some the improvement my skin :)
XWENL Lim
3
I am writing to provide feedback on the behaviour of your staff member, Yvonne Tan, during our phone call on 22/1/2025. Despite her previous failure to perform her duties properly, the call was the last straw.
Before addressing the incident, I would like to compliment Dr. Nicole for her professionalism during my treatment on another day. She was patient in explaining the procedure, and her friendly, humorous approach helped ease my nerves. She made my first visit to Venus Aesthetics a positive experience, and she is the reason I would consider returning for future services.
Now, regarding the incident. First, I would like to thank Yvonne for calling me even though she mispronounced my name. For once, someone reached out to me, instead of me always being the one to chase for updates, so I do appreciate that.
However, I feel completely disheartened and confused by how our conversation unfolded. I was only asking a few questions because I genuinely didn't understand the terms and conditions, and requested a follow-up text via Whatsapp to ensure I had a written record of our conversation. Instead of receiving help and understanding, I was scolded. She raised her voice at me, reprimanded me and claimed that she disliked the way I talked to her. I was shocked as I thought we were having a normal conversation, and I just wanted a black and white reminder to refer to in the future. It was difficult not to feel belittled in that moment.
Additionally, when I asked about the complimentary touch-up, I was trying to understand if I could still receive it given my longer healing time (which might exceed a month). I never expected to be met with anger. Instead, I was avoided and scolded for simply seeking clarification. It was really upsetting to hear her raise her voice and reprimanded me out of nowhere, especially when I was only trying to ensure I understood everything clearly.
I truly don’t understand how my questions could have been perceived as rude or offensive. I was only trying to ensure that I understood everything fully and didn’t miss any important details, especially since I have been so patient and understanding up to now. Why was she acting so guilty and defensive? I feel lost and confused, and I honestly feel as though I did something wrong when all I wanted was some clarity and reassurance from the service staff.